Activity Modelling and Object Technology for
Cooperative Information Systems

Project Objectives

1.Cooperation Context

It is commonly agreed that Cooperative Information Systems provide the backbone of the Integrated Information Infrastructure of the future. The complexity of constructing and maintaining such systems can only be mastered by understanding and exploiting fully the following two recent advances in computing:

The proposed Cooperative Activity represents both advances by a small consortium of key research groups in Europe and Canada.

The European side consists of the following partners:

Giorgio De Michelis


Eric Dubois


Matthias Jarke


Florian Matthes


Klaus Pohl


Joachim Schmidt
Technical Coordinator

Universita di Milano
Italy


Universitaires du Namur
Belgium


Technische Universität Aachen
Germany


Technische Universität Hamburg-Harburg
Germany


Technische Universität Aachen
Germany


Technische Universität Hamburg-Harburg
Germany






The complementary experiences:

Milano:
Concepts and Prototyps for Workflow and Conversation

Namur:
Formal Foundations of Requirements and Design

Aachen:
Change and Reuse in Information Systems Development

Hamburg:
System Technology for Cooperative Information Systems





The Canadian side is represented by:


John Mylopoulos

Eric Yu

Carson Woo


University of Toronto
Canada


University of British Columbia
Vancouver



The complementary experiences:



Toronto:

Vancouver:


Foundation of Non-Functional Requirements Engineering

Principles and Practice of Organizational Computing





2. Cooperation Objectives

The consortium considers the development of advanced models for Cooperative and Organizational Activities and the mastering of the advanced technology for Persistent and Communicating Objects as the crucial contributions to the wide and challenging area of Cooperative Information Systems.

2.1 Problem Background

Although the progress made in information technology and application development during the 80ies improved the efficiency of application development considerably its drawbacks and limitations are obvious and serious:

2.2 Cooperation Objectives

The above-mentioned limitations and barriers hinder the development and maintenance process measureably. As a consequence the complexity and costs of computer applications is growing faster than the demands and benefits of their users. This is of equal concern to both developers and researchers, in particular since current Interactive Database Applications are generalizing rapidly into Cooperative Information Systems as a conseqence of the mergence and growth of the CSCW field, and since it is commonly agreed that such systems will provide the backbone of the Integrated Information Infrastructure of the future.

As a consequence, advanced R&D work in the early 90ies attacked the problem at both ends:

Cooperative Information Systems will be object- and activity-oriented and have to work in heterogeneous and distributed environments (in that their components were developed independently of each other, at different times and by different people). Moreover, there is a growing demand to integrate such systems tightly with organizational work so that these information systems can be of direct and immediate use to the business activity at hand. The goal of the proposed cooperation is to integrate on-going research by the participating research groups, thereby contributing towards a technology that deals effectively with the development and maintenance of such information systems.

The overall goal of this Cooperation is to improve the future Information Infrastructure by

Objectives towards our goal will be a sharing of our collective knowledge to achieve a better understanding of:

2.3 Consortium Overview and Cooperation History

Having recognized that the modelling of Cooperative and Organizational Activities and the mastering of Persistent and Communicating Objects are crucial contributions to the wide and challenging area of Cooperative Information Systems, it is remarkable that a relatively small consortium of key research groups in Europe and Canada can actually cover most of these demands:

European side:

Canadian side:

The consortium enjoys a noteworthy collaboration history. Since about 20 years Joachim Schmidt and John Mylopoulos have cooperated closely in several research projects. In recent years this cooperation extended to Dr. Matthias Jarke, Technical University of Aachen and to Dr. Carson Woo at the University of British Columbia (see also section 3).

In the late 80ies Drs. Schmidt , Mylopoulos, Jarke and other European partners cooperated successfully for about five years in the ESPRIT project DAIDA on design support for data-intensive applications. The Canadians provided formal models for requirement specification and theoretical results for mapping specifications into designs. The European side contributed its achievements in advanced implementation technology such as database programming languages and other tools for mapping information system designs into implementations. In retrospect, DAIDA is considered as one of the first successful projects in object-oriented information system design and maintenance (in terms of technology development and transfer, publications, advanced teaching tools etc.).

For the cooperation which is now under consideration the mutual interests are again defined by a similar pattern of complementary expertise. Our prospective EU/Canadian collaboration extends DAIDA's more static approach to program and database development into the dynamic dimension of long-term, cooperating processes and open, heterogeneous systems. Since 1990 the major DB/PL-related European activities have been concentrated in the ESPRIT basic research project FIDE (Fully Integrated Data Environments) which is working on extended object-oriented database models and polymorphic persistent programming languages enriched by the technology that can cope with the dynamicity, longevity and heterogeneity of long-lived, data-intensive activities.

FIDE and related projects are now in a similar position as DAIDA was in the late 80ies: they hold major parts of the technology for object- and activity-oriented information systems in heterogeneous environments. However, to support application development using this technology there is a strong need for relating the entire range of experience including adequate formal foundation for conceptual modelling, functional and non-functional requirement specification, script languages, organizational computing, workflow experience etc. FIDE and related projects can provide the enabling system technology which can handle adequately issues of extensible data modelling and typing, type-safe polymorphic data manipulation, higher-order functionality for program generation and transformation, persistence and distribution, commercial server integration, etc.

Since approximately 15 years John Mylopoulos, Joachim Schmidt and Matthias Jarke have together organized a series of workshops on communicating intelligent data-intensive systems. Several PhD theses on the subject have been jointly supervised (e.g. Chung, Wetzel, Schael). Further collaboration preparation on Cooperative Information Systems was done in a cooperative effort between Eric Dubois and John Mylopoulos. Between Aachen, Toronto, and Hamburg there has been exchanges of research personnel as well as between Milano and Aachen.

With the announcement last year of the effort between the European Union and Canada in establishing a research cooperation programme, the consortium initiated intensive discussions on cooperation. In April 1994 Mr. Brian Nixon of the Canadian side visited Hamburg for an exchange on cooperation topics and familiarization of systems and tools available. Hamburg University demonstrated its high interest in the prospected cooperation by financing all of Mr. Nixon's costs here at Hamburg.

2.4 Complementary Cooperation Experiences in Research and Development

While the European partners are particularly experienced in Computational Modelling with a strong background in Systems Technology, the Canadian side has complementary expertise in Conceptual Modelling with a strong background in Artificial Intelligence. Both sides have a solid formal background and a strong record in computer application and system implementation as well as in project cooperation:

European side:

Giorgio De Michelis: At the Milan side an initial conceptual framework for conceptualizing the requirements of mechanisms of interaction in a systematic way as well as for design and evaluation of mechansims of interaction has been developed. This framework distinguishes two complementary constitutive aspects of a mechanism of interaction:

The Milan Workflow Model is based on Petri Nets, as is the case in many previous Workflow Management Systems. Petri Nets are widely used for specifying many sorts of mechanisms of interaction within Computer Supports for Cooperative Work. But on the one hand it is based on a small subclass of Elementary Net Systems with simple elements and highly readable models, and on the other it is based on some nice mathematical properties of that class, allowing the generation of a large class of behaviours from those models. Moreover, Milan is able to demonstrate that some interesting features proposed in the literature, for example by Ellis & Keddara, 1993, to enhance the usability of Workflow Management Systems can be easily embedded within it.

Eric Dubois: The Namur side is contributing to the successful development and maintenance of Cooperative Information Systems by its research in novel design and specification techniques. A major challenge in CIS Requirements Engineering is the communication between customers and analysts (or requirements engineers), which is an intrinsic characteristic of Requirements Engineering, as compared with other activities of software development. Furthermore Requirements Engineering has to be seen as:

Most of the languages supporting these different activities have been proven useful for the expression of requirements related to classical centralized "business" information systems. However, major deficiencies have been pointed out with respect to their capabilities for expressing new kinds of requirements like those related to real-time performances, complex data structures, security aspects and concurrency/cooperation protocols in distributed Cooperative Information Systems. In the light of recent advances in organizational modelling and distributed AI, a consensus is now being reached in favour of the development of a new generation of languages for capturing requirements inherent to Cooperative Information Systems.

Namur has investigated the use of ALBERT at the modelling and analysis levels. More recently, using the language in the context of large manufacturing Cooperative Information Systems, Namur has found that the validation activity is also crucial. Besides the use of a graphical formalism with "boxes and arrows" with which the customer is familiar, the need for a better support has been identified providing help to the customer for checking the adequacy of the behaviour displayed by the system formally specified.

Matthias Jarke: The Aachen side has extensive experience in various approaches to reuse and change. Despite the remarkable diversity of such approaches some themes are common. Fundamental among them is the thesis that reuse applies not only to software code. Designs, requirements specification, development processes are also reusable and can contribute as much to the legendary productivity increase as the reuse of existing programs. Indeed, software reuse concerns all aspects of the software development experience.

Consequently, one can characterize the degree of reuse in terms of a channel of communication between the original developers and the re-users. The broader and better defined the channel, the greater the potential for reuse, and therefore for productivity improvements.

At the Aachen side the insight gained in a series of CASE integration projects is exploited by defining a data modelling language for respository managers and their abstractional, assertional and dynamic clustering requirements. Aachen and Toronto have gained extensive experience which illustrates how the deductive object management system ConceptBase embodying the knowledge representation language TELOS as its data model meet these requirements.

The Aachen side has developed an approach which allows the support of traceability in information systems. This approach leads to the storage of all information which appears during the running of the development process. This process information allows an efficient and comprehensible adaptation of information systems to changing relationships or a changed environment. The acceptance of the system by developers and users is also increased through understanding the system evolution. Both aspects - process trace und process guidance - were researched separately primarily on account of their contrasting differences. Research has shown, however, that both approaches can increase greatly the productivity of development in information systems.

Joachim Schmidt, Florian Matthes: The Hamburg side has extensive R&D experience in programming environments which provide the key services required for Cooperating Information Systems. Hamburg's Tycoon project (Typed Communicating Objects in Open Environments) is developing an open persistent polymorphic programming environment based on higher-order language concepts. It is designed as a robust linguistic and architectural framework for the definition, integration and interoperation of generic services represented as polymorphically-typed libraries.

Tycoon provides essential supports for the following two activities in database application development:

The open, library-based approach to system construction is currently being pursued in several system frameworks that are based on C++ or distributed object models of similar expressiveness. Tycoon aims at a higher system development productivity in a language framework with the following characteristics:

Canadian side:

John Mylopoulos: The research group in Toronto is working on a framework for representing and using Non-Functional Requirements (NFRs) for system development. Results of this research fall into four categories:

The Toronto framework allows NFRs to be represented as (potentially) harmonious or conflicting goals which can be decomposed, satisfied, and supported by the use of various generic methods. Correlation rules detect interactions induced by the use of generic methods, warn the designer and prevent certain actions that might jeopardize the satisfying of requirements. The framework captures design rationale, makes trade-offs explicit in a goal graph structure, and evaluates their effects through the labelling procedure. Throughout the process NFRs serve as selection criteria for choosing among a myriad of decisions which then act as a basis for justifying the overall design.

Applications to several classes of NFRs, with primary emphasis on accuracy and security requirements, have shown that there is the need for capturing various types of available development knowledge specific to such NFR goals, and that the framework meets the need in terms of generic methods and correlation rules.

Applications to several classes of NFRs, with primary emphasis on accuracy and security requirements, have shown that there is the need for capturing various types of available development knowledge specific to such NFR goals, and that the framework meets the need in terms of generic methods and correlation rules.

Through the implementation of the NFR assistant, it was found that the NFR framework is amenable to automating parts of the development process. The portions that are automated include mundane bookkeeping as well as more complex generation of offspring via method hierarchies or correlation tables as well as generation of correlation links and realization of the labelling procedure. By applying its NFR framework to realistic settings Toronto has shown three important benefits of the framework:

Carson Woo: The Vancouver side is a very valuable cooperation partner through its research in Organizational Computing Systems. Ultimate goal of such systems is to automate the activities of the entire organization. This is impossible practially-speaking due to technological constraints, the complexity of organizational work, and the human acceptance of such an automation. For example, it is not possible to automate competition over limited resources by different departments of an organization. Since complete automation is not possible, the general research question then becomes "to what extent can we automate organizational activities and what support can we provide to the unautomated ones".

An Organizational Computing System is a computerized system that supports organizational activities involving processing and use of data and knowledge. By "support" we mean organizational activities should be automated to the highest extent possible and the system should provide as much assistance as possible to non-automated activities. For example, finding a meeting time that does not conflict with the personal schedules of several individuals is a time-intensive task. Such a task is a good candidate for automation. However, it would be undesirable and very difficult to totally automate the meeting because some situations are unknown in advance and humans want to be able to control decision making. In this case the computer provides assistance such as tabulating voting results. The idea here is to shift as much work (i.e., work that computers perform better than human beings) as possible away from humans and onto computers.

During the past four years, Vancouver developed a basic Organizational Computing System called OASIS (Organizational Computing and Autonomous Agent Interaction). OASIS is a computer-based information system that supports the construction and deployment of business applications. It is aimed at supporting the following four major organizational needs:

OASIS accomplishes these needs by viewing organizations as consisting of autonomous units with the capability of interacting with each other, and by the integrative use of blackboards and forms.


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Hamburg (11-april-1996) Birgit Schramek; updated: 18-sep-1998 by Gerald Schröder